Terms of use · unrigid

Draft, for review by a lawyer. Square brackets mark points for the reviewer or decisions still open with Adnan. Written for Indian law, and to meet the EU GDPR where it applies: the Indian Contract Act, 1872; the IT Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 as amended to February 2026; the Consumer Protection Act, 2019 and the E-Commerce Rules, 2020; the DPDP Act, 2023; and the RBI's e-mandate framework.

Effective: [date of publication] · Version: 1

These terms are an agreement between you and Thothica Private Limited (CIN [to fill], GSTIN 07AAKCT4418L1ZY), C-29 F/F, Mayur Vihar Phase-1, Acharya Niketan, Opposite Pocket-1, East Delhi, Delhi 110091, India ("Thothica", "we", "us"). They cover unrigid: the websites we host, the app at app.unrigid.ai, the Claude connector at mcp.unrigid.ai and everything else at unrigid.ai (together, "unrigid").

When you first sign in to unrigid you are asked to accept these terms (which include our Acceptable Use Policy, our Refund and Cancellation Policy and, where you host other people's personal data, our Data Processing Addendum) and to read and agree to our Privacy Policy, by ticking a box for each. You cannot use unrigid without doing so. We record which version you accepted and when. If you accept for a company or other organisation, you confirm you may bind it, and "you" means it.

1. Who can use unrigid

You must be at least 18 and able to make a binding contract under Indian law. You must give us true details and keep your email address current; it is how you sign in and how we reach you.

2. What unrigid is

unrigid hosts websites that you (often with Claude, Anthropic's AI assistant, through our connector) write as code, and gives you and your team a content management system to edit them. You choose who may work on each website and in what role (owner, editor, viewer). Nothing goes live until someone with the right role publishes it.

Claude is Anthropic's product, used under your own agreement with Anthropic. We do not control what it writes. You are responsible for reviewing what you publish.

3. Site credits: one credit, one website

A site credit lets one website be live on unrigid. Each credit is a separate subscription, renewed and cancelled on its own.
You may buy several credits at once (up to 100 in one purchase).
A credit you have paid for but not yet used for a website stays yours until its period ends; it renews unless you cancel it, and we remind you before it renews that it is unused.
Deleting a website frees its credit for another website; it does not cancel the credit.
We may give credits or discounts free of charge (for example as a gift, or where you have paid us separately). A free credit is the same as a paid one, for the period we give it.

4. Prices and GST

₹2,000 a month per website, billed annually (₹24,000 a year), or ₹3,000 a month per website, billed monthly.
Prices do not include GST. For customers in India, GST at 18% is added: ₹28,320 a year, or ₹3,540 a month, per website. The total, with the tax shown separately, is always shown before you pay.
Outside India we currently sell only to businesses. They pay the same price without GST: an export of services, zero-rated under Thothica's Letter of Undertaking; any tax due in their own country (for example under reverse charge) is theirs. A buyer counts as outside India only when the billing address and the card are both from outside India. [CA: confirm.]
We issue a GST tax invoice for every payment. Businesses may add their legal name, address and GSTIN before paying so they appear on the invoice; invoices cannot be changed after they are issued.

5. Changes to prices

We may change our prices. When we do, we email everyone affected, automatically, saying what they pay now, until when, and what they will pay after.

Annual credits keep the price you paid for the whole year you have paid for. The new price applies from your next renewal.
Monthly credits keep the old price for the next full month after our email. The new price applies from the month after that.
We remind you again 7 days before the first charge at the new price. You may cancel before then.
If your payment method cannot be updated to the new amount (some UPI and e-mandates cannot), we will ask you to authorise it again before the change date.

6. Coupons

We may issue coupon codes giving a discount (a percentage, up to 100%, or a fixed amount) for a stated number of months. A coupon may be open (usable a set number of times, first come first served) or for one particular account. Every coupon has an end date; none is indefinite. A coupon applies to one site credit, has no cash value, cannot be exchanged or transferred, and ends if the credit it is applied to is cancelled or refunded. When a free or discounted period is about to end we email you 14 days before, saying what you will pay from then.

7. Paying, renewal and cancelling

Payments are taken by Razorpay Software Private Limited. You give your card, UPI or bank details to Razorpay, not to us; Razorpay's terms also apply.
Your credit renews automatically at the end of each period (each month, or each year) at the price then applying to it, until you cancel. When you subscribe you authorise recurring charges of that amount on that schedule ("standing instruction" or "e-mandate"). Your bank or card issuer will notify you at least 24 hours before each charge.
Charges above ₹15,000 (for example an annual renewal with GST) need you to approve them each time with your bank's extra authentication. We remind you before an annual renewal. If you do not approve it, the renewal fails and section 8 applies.
You can cancel any credit at any time in the app (Billing), in a few clicks, with no fee. Cancelling stops the next renewal; your website stays live until the end of the period you have paid for. You may also withdraw the mandate with your bank.
Refunds are covered by our Refund and Cancellation Policy.

8. If a payment fails

If a renewal fails, Razorpay retries it over the following days and we email you. Your website stays live for 7 days after the renewal date. If it is still unpaid then, the website is taken offline (visitors see a "temporarily unavailable" page) and you can still sign in, export your data and pay to bring it back at once. If the credit is not paid within 30 days of being taken offline, we email you a final notice and, 7 days later, delete the website and its data as described in our data practices.

9. Transferring a website

The owner of a website may offer it to another person if we have allowed that owner to transfer websites. The recipient accepts by paying for the website's hosting from then on (or by using an unused credit of their own); the transfer completes only when that payment succeeds. There is no transfer fee. The sender's own credit for that website is then freed (section 3). The source code of a website is not handed over by a transfer; the new owner gets the website in their unrigid account and can keep building it.

10. Your content

You own your content: the code, text, images, files and data you or your team put into unrigid, and the websites made from them.
You give Thothica a licence, worldwide and free of charge, to store, copy, process, build, publish and serve your content only to provide unrigid to you and as you direct (for example, publishing your website to the public). The licence ends when your content is deleted, except for copies in backups until they expire and what the law makes us keep.
We will not use your content for advertising, sell it, or use it to train AI models. We will not show your website in our marketing without your permission.
You promise you have the rights to your content and that it, and the way you use unrigid, follow the law and our Acceptable Use Policy.

11. Your visitors' data: our processing terms

Where your website collects personal data from its visitors (for example through forms or analytics), you decide what is collected and why, and you are responsible for it under the law that applies to you, including India's DPDP Act and, where it applies, the EU GDPR. You must publish your own privacy notice on your website and obtain any consent required (for example before turning on analytics). Thothica processes that data as your processor under our Data Processing Addendum, which forms part of these terms.

Your own compliance is your responsibility. unrigid is a tool. You alone are responsible for your websites and your business, and for complying with every law that applies to them, including data protection, consumer protection, advertising and marketing, e-commerce, tax, intellectual property, accessibility and the rules of your sector. In particular, what you do with personal data once you have it (for example downloading, exporting, sharing, selling or using form submissions for marketing) is your decision and your responsibility, not Thothica's. Thothica does not check, and is not responsible for, the lawfulness of your content, your data practices or your dealings with your visitors and customers. Our own duties are limited to those these terms, the Data Processing Addendum and the law place on us as your host and processor.

[Thothica Analytics: approved by Adnan 4 Nov; feature not yet built] Thothica Analytics is on by default for new websites: it counts visits without cookies and, only with each visitor's consent, collects more detail. You can switch it off in Settings › Analytics. Your own privacy notice should mention it; the starter sites' privacy page has a paragraph you can keep.

12. Exporting your data

You can export your data at any time from the app: your content, media, form submissions, settings and history. The export is prepared in the background and may take some time for large accounts; we email you a link when it is ready, valid for 7 days. The data comes in machine-readable form (JSON and CSV files inside a zip), so you can take it to another service. It includes the source files of each website's current published version. Only one export per account runs at a time.

13. Rules and enforcement

You must follow the Acceptable Use Policy, and every law that applies to you, your business and your websites: India's, your own country's, and that of every country your websites are aimed at. unrigid allows no adult content of any kind, and no fraudulent or illegal content.

We may remove content, take a website offline or suspend or close an account that breaks these rules. If a court, or a government or authority with power over us, orders us to remove, block or stop something, we will do it, as quickly as the order requires, without notice to you and without refund. Where the law allows, we will tell you why and how to respond. If you break these rules we may suspend or end your access to unrigid at once, remove the content, keep any fees paid, and report you and the content to the police or other authorities, in India or in your country; you may also be liable under the law. We remind all users of this at least every three months, as the IT Rules require.

Thothica is an intermediary for the content customers publish. Complaints about content on a website hosted on unrigid go to our Grievance Officer (section 19).

14. Our service

We work to keep unrigid available and fast, but we do not promise it will be uninterrupted or free of errors. We may change, add or remove features; if a change takes away something important you pay for, we will tell you in advance and you may cancel with a pro-rata refund of what you prepaid for the time left. Planned maintenance and incidents are posted at status.unrigid.ai.

15. Liability

Nothing in these terms limits liability that cannot be limited under Indian law, including for fraud or for death or personal injury caused by negligence. Otherwise:

we are not liable for loss of profits, revenue, business, goodwill or data, or for indirect or consequential loss;
our total liability to you for all claims in any 12 months is limited to the amount you paid us for unrigid in those 12 months.

[Reviewer: confirm this is enforceable against consumers under the Consumer Protection Act, 2019.]

16. Indemnity

You will defend, indemnify and hold harmless Thothica, its directors, employees and agents against all claims, demands, proceedings, losses, damages, fines, penalties, compensation, costs and expenses (including reasonable legal fees) arising out of or relating to:

your content and your websites;
the personal data you or your websites collect, and anything you do with it, including any sale, sharing or use of it without a lawful basis;
your breach of these terms, the Acceptable Use Policy or the Data Processing Addendum;
your breach of any law, or of anyone's rights; and
any claim by your visitors, customers, data subjects or a regulator about your websites or your data practices;
any investigation, order, takedown, blocking or other action by a court, government or authority, in India or elsewhere, caused by your content, your websites or your conduct, including our costs of complying with it.

We will tell you promptly of a claim, let you control its defence where the law allows (we may join with our own lawyers at our cost), and not settle it in a way that admits fault on your behalf without your consent. This indemnity does not cover losses caused by Thothica's own breach of these terms or the law. [Reviewer: confirm enforceability against individual consumers under the Consumer Protection Act, 2019.]

17. Ending the agreement

You may close your account at any time (after cancelling your credits). We may end these terms on 30 days' notice without reason (with a pro-rata refund of what you prepaid for the time left), or at once under section 13. When the agreement ends, your websites go offline; you may export your data for 30 days; then we delete it as described in our data practices.

18. Changes to these terms

We may update these terms. We will publish the new version with its date and email every account holder a summary written for their situation before it takes effect: at least 30 days before for changes that reduce your rights or increase what you pay. The next time you sign in after a new version takes effect, you are asked to accept it before you can continue; until you do, you can still export your data, cancel your credits and close your account, and your websites stay online. If you do not agree, you may cancel before the change takes effect and receive a pro-rata refund of what you prepaid for the time left.

19. Complaints and Grievance Officer

Siraj Ahmad Abbasi, Grievance Officer, Thothica Private Limited, C-29 F/F, Mayur Vihar Phase-1, Acharya Niketan, Opposite Pocket-1, East Delhi, Delhi 110091, India. siraj@thothica.com · +91 83184 39450.

We acknowledge complaints within 24 hours, give each a reference number, and resolve them within 7 days (complaints asking for removal of certain unlawful content within 36 hours, and complaints about intimate images of a person within 2 hours). If you are not satisfied with our decision on a content complaint, you may appeal to the Grievance Appellate Committee within 30 days (gac.gov.in). Consumers may also contact the National Consumer Helpline (1915).

20. Law and courts

These terms are governed by the laws of India. The courts at New Delhi have exclusive jurisdiction, without taking away any right a consumer has to bring a complaint before a consumer commission where they live. [Reviewer: arbitration clause or not.]

21. General

If any part of these terms is unenforceable, the rest remains in force. Not enforcing a right is not giving it up. You may not transfer these terms without our consent; we may transfer them to a successor of our business, telling you first. Notices to you go to your account's email address; notices to us go to hello@thothica.com.